Defect Agent Feature Tour

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Defect Agent Feature Tour - Communication

As technical teams grow so does the challenge of effective communication. Developers aren't told of necessary product updates, support representatives don't know the status of software corrections, and managers are unable to effectively direct their teams. Defect Agent gives every member of a technical group the information they need to organize their work, be more productive, and serve their customers.

Filtered lists in Defect Agent communicate information to technical team members.
When software changes are completed, Version History reports communicate this
information to end-users or support staff.

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